HR Director

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for providing a range of services to leaders focusing on strategic HR and Talent and Business Partnership. Performs as a trusted collaborator and advisor to senior level leadership and management in areas of change management, organization effectiveness, work environment, culture and leadership. Possesses solid understanding of all HR functions and works with business clients and/or HR partners in areas such as employee relations, compensation, and performance management. Typically reports to AVP, Human Resources

Job Description

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree in Human Resources, Business Management or related field required.  Master’s Degree preferred

Licenses/Certifications:  Certified HR Professional (e.g. PHR, SPHR, or related) preferred.

Experience / Knowledge / Skills:

• Ten (10) years of experience in HR business or client management with experience in strategic talent planning, engagement, retention, client relations and business partnership, leadership development, culture transformation, and/or change management

• Five (5) years of people management experience required

• Excellent leadership, influence and negotiation skills

• Capability to interact with individuals at all levels within the organization

• Strong diagnostic skills and conceptual abilities

• Demonstrated implementation and execution ability

• Knowledge and experience in building team effectiveness

• Skilled with change processes in complex systems, conflict resolution and group dynamics

• Excellent process mapping, situational assessment and objective evaluation skills

• Strong business acumen, strategic and systems thinking and project management skills

• Strong presentation, communication and group facilitation skills

• Advanced written, verbal, and interpersonal communication skills

• Advanced strategic and creative thinking skills

PRINCIPAL ACCOUNTABILITIES

• Responsible for hiring, coaching, disciplinary actions and performance appraisals of direct report HR staff members

• Serves as the leader to at least 2 community hospitals, a large academic medical hospital or System Services organization.

• Provides input into developing HR strategy as well as implements departmental strategy.

• Responsible for fiscal accountability to HR facility/entity budgets.

• Develops ideas that drive the execution of HR strategies at the facility and/or organizational level.

• Determines the need, designs, develops, implements and delivers training and interventions that address issues that include, but are not limited strategic talent planning, engagement, retention, client relations and business partnership, total rewards, leadership development, culture transformation, and/or change management.

• Provides consultation on change strategies that align with a performance culture. Acts as driving force of change initiatives.

• Uses strong diagnostic skills to significantly improve performance, business outcomes and employee engagement.  Prepares and participates in key facility discussions (such as Monthly Operational Review) to ensure alignment & and execution of action plans to improve outcomes.

• Proactively identifies strategic gaps or opportunities and proposes a consulting plan to identify and address root causes.

• Diagnoses and analyzes root causes of work environment issues.  Must build interventions and solutions based on collaboration and cooperation with key stakeholders.

• Utilizing strong business acumen competencies, assesses business initiatives and work processes to identify opportunities for leveraging human capital.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.