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Memorial Hermann Health System

Central Staffing Frequently Asked Questions

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Is Central Staffing a staffing agency?

Central Staffing is a department within Memorial Hermann that operates similarly to a staffing agency. We offer flexible schedules and the ability to work part time, per diem and even on long-term, full-time contracts. Unlike a staffing agency, working at Central Staffing allows you to work at any of our hospitals and clinics as a Memorial Hermann employee – getting all of the hours you want and only using one documentation system while enjoying the perks of our valued employees.

What is the difference between an agency contract and a contract with Central Staffing?

Central Staffing is a department of Memorial Hermann and all of our employees are Memorial Hermann employees. Memorial Hermann does not utilize external staffing agencies for per-diem staffing – meaning that if you would like to work part time/per-diem for Memorial Hermann, Central Staffing is the department you need to go through.

Do you only staff Memorial Hermann hospitals?

We staff any facility operated by Memorial Hermann, including hospitals, clinics and home care.

Hiring Process & Requirements:

Where do I apply with Central Staffing?

Applications are accepted through our website, click here to apply.

How long is orientation?

Central Staffing orientation consists of 4-5 shifts which include: one day at the Central Staffing office, documentation (Cerner/Care4) training, followed by a skills day at the hospital you will primarily be working at and two shadow shifts. We encourage new employees with limited availability to please plan for this time to maximize training effectiveness.

Why do I have to have two years of experience to work for Central Staffing?

Central Staffing employees are eligible to work at all Memorial Hermann locations throughout Greater Houston. The expectation is that once orientation is complete, our employees can “hit the ground running” with limited training. Research shows that employees with a minimum of two years of experience are best positioned for success.

Why do I have to take an assessment?

All Memorial Hermann clinical new hires are required to take an assessment as part of the hiring process. The assessment is completed online through Prophecy, a tool that helps us determine competency levels to best match candidates for placement within our System.

Why do I have to provide original credentialing documents as part of the application process?

Original credentialing documents (CPR, TNCC, etc.) are a requirement for all employees of Memorial Hermann.

Do I still have to take Partners-in-Learning (PiL) modules as a Central Staffing employee?

Yes, you are required to complete all PiL modules on an annual and ongoing basis.

Working for Central Staffing:

What benefits does Central Staffing offer?

Central Staffing offers competitive pay, flexible scheduling, and access to our 403(b) savings plan and benefit options. Learn more about our benefits here.

What is the minimum requirement for me to work with Central Staffing as a non-bedside RN?

To work with Central Staffing you must be available to work an average of one shift per week (six shifts in six weeks, four shifts in four weeks, etc.).

What is the minimum requirement for me to work with Central Staffing as a bedside RN?

To work with Central Staffing as a bedside RN, you must meet your shift commitments based on your PRN RN agreement.

If I work for Central Staffing, am I considered an independent contractor?

No, Central Staffing is a department within Memorial Hermann. You are considered a Memorial Hermann employee and will receive a W-2.

Does Central Staffing pay for travel and lodging?

No, Central Staffing offers an all-inclusive hourly pay rate.

Do I have to pay for parking if I am a Central Staffing employee?

Parking availability and costs vary by campus. The staffing office can assist you with determining if certain hospitals charge for parking.

As a Central Staffing employee, am I obligated to work at all Memorial Hermann hospitals/clinics?

No. However, most employees anchor at one hospital – this is the location where they work the majority of their shifts. In addition to their anchor hospital, employees typically have a second and third location preference, though the option to work at any location is available. The expectation is that you will work at more than one location.

Who would be my manager?

Central Staffing is managed by a team of three managers and a director. However, on a daily basis, Central Staffing employees will report to and coordinate with their onsite manager.

Who picks my shifts?

Employees have the ability to choose which shifts they want to pick up.

Do I have to work night shifts?

No, you can work the shift you prefer.

Does Central Staffing have a weekend and/or holiday requirement?

In general, Central Staffing employees are not required to work weekends and/or holidays. However, PRN bedside RNs are required to meet their weekend and holiday commitments, per their commitment agreement.

How do I book shifts as a Central Staffing employee?

Central Staffing employees book shifts through our staffing office. Employees are able to provide advance or daily availability to our staffing coordinators for scheduling. Our office hours are Monday - Friday from 4 a.m. to 11 p.m. and 4 a.m. to 7 p.m. on Saturday and Sunday. Once we receive confirmation of assignments from our facilities, you will receive a confirmation call from our staffing coordinators confirming your shift. Confirmations for 7 a.m. and 7 p.m. shifts are done at 5 a.m. each day.

Am I able to pick up shifts in overtime?

Yes, however, you will need campus approval.

Does Central Staffing have any open positions?

Yes, Central Staffing is currently hiring for a number of open positions, find them here.

Still have questions? Contact our recruiters at for more information.

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