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Memorial Hermann Health System

System Pharmacy, Operations Coordinator

Houston, Texas


Welcome to Memorial Hermann where each of our more than 27,000 employees and 6,700 affiliated physicians share a commitment to helping one another, our patients and our communities. Here, you’ll work alongside the best professionals in the business with the goal of providing the best care possible. We offer an employment experience like no other, and we’ve proudly served this community for more than 110 years. At Memorial Hermann, the health of our community is always at the center of what we do.

  • Job Type: Full-Time, Part-Time, PRN
  • Job Level: Mid
  • Travel: No
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– Amanda J., Patient Care Technician


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  • Retirement Plan

  • Paid time off

  • Certification reimbursement

  • Tuition reimbursement

  • Student Loan Repayment


Title System Pharmacy, Operations Coordinator Location 909 Frostwood, Houston, TX 77024 Category Pharmacy Type Full time Requisition 100114409 Date posted 09/17/2021

At Memorial Hermann, we’re about creating exceptional experiences for both our patients and our employees. Our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care.

Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.

Job Summary

The System Pharmacy Coordinator is responsible for assisting in standardizing system operations to ensure federal and state standards are consistent and hospital sites are compliant. Position assists in coordinating pharmacy services and activities and ensures that the pharmacy provides optimal operations and clinical services on a daily basis. The System Pharmacy Coordinator focuses on either operations coordination or clinical coordination.The Operations Coordinator facilitates the development, implementation and maintenance of operational systems that will promote and support medication safety efforts throughout the system. The Clinical Coordinator facilitates the development, implementation, and maintenance of systems that promote desirable patient outcomes through the use of appropriate, safe, cost-effective drug therapies. In partnership with the Hospital Directors of Pharmacy and System Director of Pharmacy Operations, the Operations Coordinator will assist in optimizing pharmacy operations provided within the System to ensure regulatory compliance is maintained at all sites and the Clinical Coordinator will assist in coordinating the activities of the Hospital’s clinical pharmacists.

Job Description

This position is part of a system services (corporate) team that will work closely with system leadership on a broad range of pharmacy operations projects including but not limited to standardization, quality and safety programs, ensuring, maintaining vaccine supply, and other projects as assigned.



  • Doctor of Pharmacy degree required.

  • Completion of a Pharmacy residency or commensurate experience preferred

  • Masters of Science, Masters of Health Administration or Masters of Business Administrations or commensurate experience desirable


  • Licensure by the Texas State Board of Pharmacy required

  • Board certification in pharmacotherapy or other specialty preferred for the System Pharmacy Coordinator focusing on Clinical Coordination.

Experience / Knowledge / Skills:

  • Five (5) years in a clinical pharmacy required and three (3) years as Clinical Coordinator or other leadership position in clinical pharmacy developing and evaluating clinical pharmacy programs or operations experience OR completion of a PGY1/ PGY2 Health System Administration Pharmacy residency

  • Must work effectively as a team leader, have strong communication skills and have the ability to prioritize effectively and manage complex projects

  • Knowledgeable and compliant with all relevant laws, rules regulations and accreditation standards and requirement

  • Experience with analyzing and reporting data and demonstrates knowledge of intermediate to advanced level skill with MS Word, Excel, Power Point

  • Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “we advance health” through innovation, accountability, empowerment, collaboration, compassion and results while ensuring One Memorial Hermann.


  • Ensures safe, appropriate, cost-effective medication therapies for patients according to established policies, procedures and protocols.

  • Assist in coordinating the safe medication practice standards deployment for technology (e.g., mainframe computer system, smart IV pumps, etc.).

  • Develops, implements, and directs the department’s drug utilization and pharmacoeconomic strategy.

  • Monitors utilization benchmark performance for the department and develops and implements improvement action plans in support of the organization’s performance strategy

  • Develops and maintains indices for clinical competencies.

  • Recommends, develops, implements, and evaluates policies and procedures and makes recommendations as appropriate.

  • Ensures documentation of activities as appropriate for specific area of responsibility. Serves on interdisciplinary committees to provide leadership on medication use issues (e.g., System Patient Safety, Patient Care Leadership/CNO Forum, System Risk, etc.)

  • Participates in precepting pharmacy residents and students.

  • Participates in clinical research.

  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

  • Other duties as assigned.

Clinical Coordination:

  • Assists in directing all clinical pharmacy services provided within the System including clinical pharmacists, staff pharmacists and residents

  • Oversee and monitor the clinical pharmacy activities for the MHMH Clinical Programs Committee and Subcommittees.

  • Assist in directing the clinical pharmacy activities for creation and maintenance of electronic Medical Power Plans for eOrdering

  • Serve as the Administrator of the Continuing Pharmacy Education Program for the System. Assists in the development of practice standards for clinical pharmacy services. Investigates opportunities for additional clinical pharmacy services and assists in implementation.

Operations Coordination:

  • Provides support of the controlled substance diversion prevention efforts throughout the system, including the implementation and optimization of diversion software

  • This position also serve as a point of contact for system projects, answering questions, troubleshooting problems, and solving any other issues related to operational challenges.

  • Serve as the implementation lead for projects working with Directors and Managers regarding operations plans

  • Serve as the Administrator for the Diversion Software for the System.

  • Assist in the safe medication practice standards deployment for pharmacy automation and work with Pyxis Coordinators group.

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