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Memorial Hermann Health System

Manager of Operations - Abdominal Transplant Program TMC

Houston, Texas

Overview

Welcome to Memorial Hermann where each of our more than 27,000 employees and 6,700 affiliated physicians share a commitment to helping one another, our patients and our communities. Here, you’ll work alongside the best professionals in the business with the goal of providing the best care possible. We offer an employment experience like no other, and we’ve proudly served this community for more than 110 years. At Memorial Hermann, the health of our community is always at the center of what we do.

  • Job Type: Full-Time, Part-Time
  • Job Level: Senior
  • Travel: Varies by role
  • Glassdoor Reviews and Company Rating Glassdoor Reviews and Company Rating

SUCCESS PROFILE

What makes someone successful at Memorial Hermann?
Check out the top traits we're looking for and see if you have the right mix.

  • Analytical
  • Collaborative
  • Detail Oriented
  • Personable
  • Insightful
  • Helpful

Quote

It is so exciting to work for a company that truly sticks to their vision and values in terms of how we deliver patient care every day. We are constantly looking at ways to improve the lives of those in our communities, and that is what excites me the most.

– Julie B., PBS Manager

TOTAL REWARDS

  • Health Insurance

  • Retirement Plan

  • Paid time off

  • Certification reimbursement

  • Tuition reimbursement

  • Student Loan Repayment

JOB DESCRIPTION

Title Manager of Operations - Abdominal Transplant Program TMC Location 6411 Fannin, Houston, TX 77030 Category Inpatient Operations Type Full time Requisition 100109146 Date posted 06/08/2021

At Memorial Hermann, we’re about creating exceptional experiences for both our patients and our employees. Our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care.

Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.

Job Summary

Position responsible for supervision and management of non-licensed staff within the clinical service line; serves as support to the management team to enhance the functional efficiency of the service line, ensuring the availability of needed supplies and equipment.

Job Description

Minimum Qualifications

Education:  Bachelors degree in Business or related field

Licenses/Certifications:  (None)

Experience / Knowledge / Skills:

  • Five (5) years healthcare experience working in a clinical setting; previous management experience preferred
  • Demonstrated ability to communicate effectively (verbal and written) with all levels of staff
  • Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “we advance health” through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.

Principal Accountabilities

  • Identifies operational barriers and develops and implements tools/processes to remove them, following-up as necessary; identifies and responds appropriately to problems within the department; monitors service line operating budget, managing monthly financials to ensure adequate staffing and supply; serves as project manager for service line-specific projects of varying complexity.
  • Screens non-licensed staff and makes hiring recommendations; addresses performance issues and takes corrective action as necessary; participates in the performance review process in a timely and effective manner; develops and produces reports, letters, memoranda, meeting minutes and other unit/department correspondence as appropriate.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
  • Other duties as assigned.
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