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Memorial Hermann Health System

Clinical Nurse Liaison

Houston, Texas

Overview

Welcome to Memorial Hermann where each of our more than 27,000 employees and 6,700 affiliated physicians share a commitment to helping one another, our patients and our communities. Here, you’ll work alongside the best professionals in the business with the goal of providing the best care possible. We offer an employment experience like no other, and we’ve proudly served this community for more than 110 years. At Memorial Hermann, the health of our community is always at the center of what we do.

  • Job Type: Full-Time, Part-Time
  • Job Level: Senior
  • Travel: Varies by role
  • Glassdoor Reviews and Company Rating Glassdoor Reviews and Company Rating

SUCCESS PROFILE

What makes someone successful at Memorial Hermann?
Check out the top traits we're looking for and see if you have the right mix.

  • Analytical
  • Collaborative
  • Detail Oriented
  • Personable
  • Insightful
  • Helpful

Quote

It is so exciting to work for a company that truly sticks to their vision and values in terms of how we deliver patient care every day. We are constantly looking at ways to improve the lives of those in our communities, and that is what excites me the most.

– Julie B., PBS Manager

TOTAL REWARDS

  • Health Insurance

  • Retirement Plan

  • Paid time off

  • Certification reimbursement

  • Tuition reimbursement

  • Student Loan Repayment

JOB DESCRIPTION

Title Clinical Nurse Liaison Location 1333 Moursund Avenue, Houston, TX 77030 Category Business Development & Planning Type Full time Requisition 100107682 Date posted 05/04/2021

At Memorial Hermann, we’re about creating exceptional experiences for both our patients and our employees. Our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care.

Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.

Job Summary

The Clinical Nurse Liaison will possess the appropriate knowledge of Memorial Hermann programs to conduct appropriate clinical assessments of patient referrals and present assessment information to physicians; participates in marketing hospital services and continuous quality improvement with external referral sources, social workers, discharge planners, case managers, healthcare professionals, families and patients. Position is responsible for increasing the utilization of clinical services offered by Memorial Hermann.

Job Description

Minimum Qualifications

Education: Graduate from an accredited school of professional nursing, vocational nursing or licensed practical nursing

Licenses/Certifications

  • Current Texas RN license required; BSN, CRRN, CNRN or CCM preferred
  • Certificate in Basic Life Support required
  • Additional certifications will be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills:

  • Minimum of three (3) years nursing experience in rehabilitation, ER, SICU/NICU nursing, or related field
  • Experience in similar position or Case Management strongly preferred
  • Ability to manage multi-task, prioritize work, pay close attention to details and meet deadlines
  • Because of the education and training required to obtain licensure, demonstrate principles or care of pediatric and geriatric patients within the rehabilitation environment
  • Excellent organizational and communication skills
  • Clinical knowledge to assess patients for hospital programs
  • Working knowledge of various data systems
  • Ability to effectively communicate complex ideas (both conceptual and concrete) by oral and written means
  • Ability to work independently with little or no supervision and demonstrate excellent problem solving and critical thinking skills when making decisions
  • Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “we advance health” through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.

Principal Accountabilities

  • Conducts clinical assessment of patient referrals and presents assessment to physicians for admission.
  • Participates in ongoing process improvement efforts related to the admissions process.
  • Serves as a resource to directors to identify processes that hinder referral source’s ability to us Memorial Hermann as their facility of choice.
  • Demonstrates a complete and thorough understanding of programs and can effectively market services.
  • Participates in hospital marketing programs, events, conferences or in-services.
  • Interpersonal skills necessary in order to interact effectively with external referral sources, including social workers, discharge planners, case managers, other healthcare professionals, families and patients; Develops strong working relationships with external referral sources and internal staff including Admissions, physicians, Outpatient Clinic, Marketing staff and other departments; and ability to adhere to confidentiality rules.
  • Performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the CQI process.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  •  Other duties as assigned.
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